Aiways customer service

In Europe, customer service (including technical support) is provided at national level by a network of established specialists. These partners undergo ongoing training and development on the U5, allowing them to provide you with exemplary service.

0 .000 km
Inspection interval
After 0 years
At least 75% battery capacity
0 .000 km warranty
Or 8 years on the battery

U5 warranty

Vehicle warranty

You enjoy a five-year or 150,000 km manufacturer's warranty on the U5, depending on what comes first. What's more, Aiways guarantees a minimum battery capacity of 75% after eight years or 150,000 km. An eight-year manufacturer's warranty – or a warranty on the first 150,000 km – applies in respect of the motor and the electronic control unit as key components, depending on what comes first in each case.

The bodywork is even subject to a corrosion protection warranty of ten years, with no mileage limit.

Spare parts

You will have a warranty of two years (or 20,000 km) on spare parts. For all other parts, a warranty of one year (or 20,000 km) applies. Once again, it depends on which comes first.

Any other questions?

Configure
your U5

Full of electrifying information – the Aiways newsletter

Sign up now to receive first-hand information about Aiways and the new U5. With our newsletter, you will not miss out on any news and can look forward to event recommendations, special offers and much, much more.