Fully electric - fully suitable for everyday life: the new Aiways U5.

Experience the vehicles of tomorrow,
in series today – thanks to Aiways.

With a mission to solve the mobility challenges of tomorrow and drive forward progressive development in the automotive industry, Aiways was founded as a start-up in 2017 by the Chinese entrepreneurs Samuel Fu and Gary Gu.
Development of the U5 started with a blank sheet of paper and the desire to make electric driving as enjoyable, exciting and affordable as possible. From ordering to use.

A few short years later, the global Aiways network comprises a highly innovative, digitalised plant in Shangrao (China) with an annual capacity of 300,000 vehicles, an R&D centre and a design centre in Shanghai (China), a battery factory in Changshu (China) and the European Sales Centre in Munich.
At the company's headquarters in Shanghai, a team of experienced engineers, technical specialists, designers and industrial experts work with top-class partners along the entire supply chain.

Careers

Are you someone who questions the status quo in the automotive industry, takes a great interest in the future of electric vehicles and is open to new ideas? If so, we want to get to know you.
We are a strong and diverse team with a wide variety of characters and backgrounds. Some of us already have considerable experience under out belts from the days of internal combustion engines, whereas some of us are completely new to the field of mobility. Whatever the story told by your CV, we are happy to listen.

We are Aiways – and we are driving forward the evolution of the automotive industry.

We are a Chinese mobility start-up, founded in 2017. Our team brings together a wide range of characters with many different backgrounds. Knowledgeable and experienced professionals from the era of internal combustion engines are joined by innovation-driven newcomers to the mobility sector.

With our headquarters in the Chinese city of Shanghai and our European headquarters in Munich, our aim is always to question ourselves, our products and our partners – time and again. In this regard, we focus on long-term, sustainable benefits for our customers, without losing sight of the need for flexible implementation.

The thrill of electric mobility.

As a young and innovative company, we are committed to redefining electric mobility within the premium segment and making it accessible to a wider target group for the first time – with modern distribution channels, expert partners and state-of-the-art technologies. We have therefore questioned and redefined the concept of mobility in its entirety.

Our aim is to develop a highly innovative, fully electric vehicle that reflects the day-to-day requirements of modern life – and that is also ready for the challenges of tomorrow.

It is no less important, however, to make this leap as simple as possible. We are here to help you as you take your first steps towards a new age of mobility. We believe that the mobility challenges of the future can only be solved through synergies and partnerships.

Vacancies

Connectivity Support Specialist (f/m/x)
We are Aiways, driving the evolution of the automotive industry.

We are a Chinese Company for electric cars and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make new mobility (e-mobility) possible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a Connectivity Support Specialist (f/m/x), who will be a part of the after-sales team.

PURPOSE OF THE POSITION:
  • The purpose of the role is to act as a representative of the Connectivity Support Specialist customers, retailers and supporting them in solving complex connected car problems remotely. If required need to support by a visit onsite

  • To identify educational and training needs at distributors in Europe and in agreement with the responsible Manager to fill the connectivity competence gaps where possible

  • To act as the technical specialist towards the EU HQ in reporting back connected car concerns via the assigned processes

KEY RESPONSIBILITIES:
  • Within the regional area of responsibility, contribute to Customer Satisfaction through

  • Investigate and solve technical connected concerns on vehicle case that have been escalated and have been assigned by the responsible manager

  • Feedback of solutions and results into the assigned systems and processes

  • Investigate and analyse specific technical concerns on special request for follow-up or resolution purposes

  • Assist partners and follow up with new versions the implementation of Connected Services

  • Judge and report performance on escalated and investigated support cases

KEY PERFORMANCE MEASUREMENT:
  • As per assigned KPIs

QUALIFICATIONS:
  • Minimum 3-5 years of solid experience of automotive technical engineering

  • Proven technical competence in EV specific areas

  • Special skills in the work area of Vehicle electronics and CAN log analysis

  • Experience of after-sales or customer service area, (dealer/importer, national sales company etc) is a plus

  • Experience of Mobile App/Diagnostics Software/Remote diagnosis/OTA is a plus

  • Strategic, analytical, and tactical abilities

  • Ability to share knowledge and learning, proven training skills

  • Good Team working skills and networking ability

  • Analytical and self-driven with inspirational and motivating appearance

  • Excellent communication and presentations skills in English, German, and French language. In addition, good knowledge of one of the following South European languages would be an advantage: Spanish & Portuguese

  • High general computer skills in MS Office

  • Ability to work independently

  • High attendance to travel

  • High focus on end customer

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people

  • Fair, performance-linked remuneration

KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds to you? Then we should get to know each other! Please send your detailed application with your expected salary and the possible starting date to: career@ai-ways.com

Connectivity Field Support Specialist (f/m/x)
We are Aiways, driving the evolution of the automotive industry.

We are a Chinese Company for electric cars and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make new mobility (e-mobility) possible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a Connectivity Field Support Specialist (f/m/x), who will be a part of the after-sales team.

PURPOSE OF THE POSITION:
  • The purpose of the role is to act as a representative of the Connectivity Field Support Specialist by visiting customers, retailers and supporting them in solving complex connected car problems. Incase required need to provide support remotely for various issues

  • To identify educational and training needs at retailers and in agreement with the responsible Manager to fill the connectivity competence gaps where possible

  • To act as the technical specialist towards the EU HQ & central organisation in reporting back connected car quality concerns via the assigned processes

KEY RESPONSIBILITIES:
  • Within the regional area of responsibility, contribute to Customer Satisfaction through

  • Investigate and solve technical connected concerns on single vehicle cases that have been escalated and have been assigned by the responsible manager

  • In the solving process, cooperate with assigned partners to come to a fast, professional, and reasonable, customer accepted solution

  • Feedback of solutions and results into the assigned systems and processes

  • Investigate and analyse specific technical concerns on special request for follow-up or resolution purposes

  • Assist partners and follow up with new versions the implementation of Connected Services

  • Judge and report performance on escalated and investigated support cases

KEY PERFORMANCE MEASUREMENT:
  • As per assigned KPIs

QUALIFICATIONS:
  • Minimum 5 years of solid experience of automotive technical engineering

  • Proven technical competence in EV specific areas

  • Special skills in the work area of Vehicle electronics and CAN log analysis

  • Experience of after-sales or customer service area, (dealer/importer, national sales company etc) is a plus

  • Experience of Mobile App/Remote diagnosis/OTA is a plus

  • Strategic, analytical, and tactical abilities

  • Ability to share knowledge and learning, proven training skills

  • Good Team working skills and networking ability

  • Analytical and self-driven with inspirational and motivating appearance

  • Excellent communication and presentations skills in German, English, and French language. In addition, good knowledge of one of the following South European languages would be an advantage: Spanish & Portuguese

  • High general computer skills in MS Office

  • Ability to work independently

  • High attendance to travel

  • High focus on end customer

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people

  • Fair, performance-linked remuneration

KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds to you? Then we should get to know each other! Please send your detailed application with your expected salary and the possible starting date to: career@ai-ways.com

Field Technical Support Engineer f/m/x
We are Aiways, driving the evolution of the automotive industry.

We are a Chinese Company for electric cars and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make new mobility (e-mobility) possible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a Field technical Support Engineer f/m/x, who will be a part of the Product Support Team.

The purpose of the role is to act as a representative of the Product Support EU by visiting retailers and supporting them in solving complex problems on vehicles or Service support systems.

KEY RESPONSIBILITIES:
  • To act as a liaison between Service Partners, markets and the global technical support organization regarding system and quality issues while

  • To Investigate and solve technical concerns on single vehicle cases that have been escalated and have been assigned by the responsible manager

  • In the solving process, cooperate with assigned partners in order to come to a fast, professional and reasonable, customer accepted solution

  • Feedback of solutions and results into the assigned systems and processes

  • Investigate and analyse specific technical concerns on special request for quality follow-up purposes

  • Assist partners and follow up with new versions the implementation of Technical Service Products

  • To conduct necessary testing and validation activities

  • Judge and report performance on escalated and investigated support cases and implementation activities

  • Identify and close gaps in Service Partners capabilities/capacities

KEY PERFORMANCE MEASUREMENT:
  • As per assigned KPIs

QUALIFICATIONS:
  • Minimum 3 years of solid experience of automotive technical engineering

  • Proven technical competence in EV specific areas

  • Special skills in the work area of Vehicle electronics and CAN-BUS Systems

  • Experience of total after-sales area, (dealer/importer, national sales company etc) is a plus

  • Experience of IOV/remote diagnosis/OTA is a plus

  • Strategic, analytical and tactical abilities

  • Ability to share knowledge and learning, proven training skills

  • Good Team working skills and networking ability

  • Analytical and self-driven with inspirational and motivating appearance

  • Ability to work independently

  • Excellent communication and presentations skills in German English languages. Additional language skills are a plus

  • High focus on end customer

  • High attendance to travel

  • Office location is in Munich

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people

  • Fair, performance-linked remuneration

KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds to you? Then we should get to know each other! Please send your detailed application with your expected salary and the possible starting date to: career@ai-ways.com

Automotive Testing & Validation Engineer f/m/x
We are Aiways, driving the evolution of the automotive industry.

We are a Chinese Company for electric cars and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make new mobility (e-mobility) possible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for an Automotive Testing and Validation Engineer f/m/x, who will be a part of the after-sales team.

KEY RESPONSIBILITIES:
  • To perform root cause analyses on all relevant whole vehicle topics in production and pre-production phase

  • To develop, validate and drive corrective actions (short- and long-term)

  • To track status, report analysis outcome and progress for critical issues at management level

  • To develop required testing/validation protocols, process & measurement strategies with all affected parties to control all critical vehicle interfaces

  • To create and execute validation testing plans

  • To develop and execute tests for new products and continuous improvement activities

  • To liaise between the local team and China engineering, quality and manufacturing counterparts, ensuring best practices and improving global standards

KEY PERFORMANCE MEASUREMENT:
  • As per assigned KPIs

QUALIFICATIONS:
  • Bachelor’s Degree in Mechanical, Manufacturing, Industrial Engineering, or related technical field (Master’s degree in supporting field is preferred)

  • Several years of automotive or complex testing/validation or analysis experience

  • Fundamental understanding of production operations, process design, process validation, and assembly methods

  • Experience with testing/validation, ability to statistically analyse measurement data in order to understand the problem, recommend mitigation and solution actions

  • Experience with tools such as Catia or similar CAD systems

  • Strong motivation and initiative, flexibility, and ability to work in multi-cultural, cross-functional teams

  • Good knowledge of English, basic knowledge of German preferred

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people

  • Fair, performance-linked remuneration

KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds to you? Then we should get to know each other! Please send your detailed application with your expected salary and the possible starting date to: career@ai-ways.com

Product Support Engineer f/m/x
We are Aiways, driving the evolution of the automotive industry.

We are a Chinese Company for electric cars and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make new mobility (e-mobility) possible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a Product Support Engineer f/m/x, who will be a part of the Product Support Team.

The purpose of the role is to act as a technical representative of the Product Support EU by supporting Service Partners in solving complex problems on vehicles or Service support systems.

KEY RESPONSIBILITIES:
  • To act as a liaison between Service Partners, markets and the global technical support organization regarding system and quality issues while handling single cases

  • To answer support requests coming in via internal ticketing system and phone mainly for single vehicle cases

  • To support Service Partners in finding an efficient and cost oriented solution while fulfilling the quality expectations of the company

  • Feedback of solutions and results into the assigned systems and processes

  • Investigate and analyse specific technical concerns on special request for quality follow-up purposes

  • Review constantly the existing processes to improve the quality towards Service Partners and end customers

  • To support the Sales Team in technical questions

  • Judge and report performance on escalated and investigated support cases and implementation activities

  • Identify and close gaps in Service Partners capabilities/capacities

KEY PERFORMANCE MEASUREMENT:
  • As per assigned KPIs

QUALIFICATIONS:
  • Minimum of 2 years of relevant work experience

  • Education as Master Technician or equivalent in "vehicle electronics/mechatronics"

  • Minimum 2 years of solid experience of automotive technical diagnostics

  • Proven technical competence in EV specific areas

  • Special skills in the work area of Vehicle electronics and CAN-BUS Systems

  • Experience of total after-sales area, (dealer/importer, national sales company etc) is a plus

  • Excellent skills in vehicle diagnostics

  • Ability to share knowledge and learning, proven training skills

  • Good Team working skills and networking ability

  • Analytical and self-driven with inspirational and motivating appearance

  • Excellent communication and presentations skills in German English languages. Additional language skills are a plus

  • Exceptionally good general IT system and component competence

  • Ability to work independently

  • High focus on end customer

  • Office location is in Munich

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people

  • Fair, performance-linked remuneration

KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds to you? Then we should get to know each other! Please send your detailed application with your expected salary and the possible starting date to: career@ai-ways.com

Translation Coordinator f/m/x
We are Aiways, driving the evolution of the automotive industry.

We are a Chinese Company for electric cars and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make new mobility (e-mobility) possible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a Translation Coordinator f/m/x, who will be a part of the after-sales team.

KEY RESPONSIBILITIES:
  • Own and be interface with documentation for translation needs and requirements within Aiways

  • Facilitate and coordinate communication between Aiways Europe, Aiways headquarter, partners, suppliers for all in-car and other Vehicle and Aftersales related print, online and other multilingual communication Aiways products

  • Coordinate scope of work and agreements with suppliers

  • Be main point of contact for all translation-related activities internally across Aiways and Aiways translation partner to engage and communicate with audience across the globe

  • Secure translation sign-off by all relevant stakeholders

  • Initiate translation and printing orders according to agreement and follow up delivery and payment

  • Planning and budgeting

  • Establish technical information resources access policies according to ABE regulation

  • Administrate information system access for external users

KEY PERFORMANCE MEASUREMENT:
  • As per assigned KPIs

QUALIFICATIONS:
  • High-level English, German and Chinese language skills (spoken and written)

  • Bachelor/Master's degree within a relevant area

  • Content Management Systems skills

  • Experience of translation management within language industry, experience of automotive industry a plus

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people

  • Fair, performance-linked remuneration

KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds to you? Then we should get to know each other! Please send your detailed application with your expected salary and the possible starting date to: career@ai-ways.com

Warranty Specialist f/m/x
We are Aiways, driving the evolution of the automotive industry.

We are a Chinese Company for electric cars and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make new mobility (e-mobility) possible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a Warranty Specialist f/m/x, who will be a part of the after-sales team.

KEY RESPONSIBILITIES:
  • Develop and supervise retail warranty claims handling process

  • Analyse warranty claims and preauthorization requests

  • Dealer Credit Note check and payment follow up

  • Provide warranty management report

  • Assist in warranty audits and inspection of retail warranty claims and processes

  • Monitor warranty system and notify quality department possible product quality deviations and trends

  • Assist in warranty system training to internal and external employees

KEY PERFORMANCE MEASUREMENT:
  • As per assigned KPIs

QUALIFICATIONS:
  • High-level Bachelor’s degree with corresponding minimum 2 years of warranty area experience in automotive industry particularly, of working within the OEM field

  • Finance, warranty administration and automotive knowledge

  • Excellent German and English knowledge. Chinese is a bonus

  • Good communication skills

  • Project management skills

  • Proficient PC skills

  • Good team player

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people

  • Fair, performance-linked remuneration

KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds to you? Then we should get to know each other! Please send your detailed application with your expected salary and the possible starting date to: career@ai-ways.com

Digital Product Manager (f/m/x)
We are Aiways, driving the evolution of the automotive industry.

We are a Chinese Company for electric cars and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make new mobility (e-mobility) possible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a Digital Product Manager (f/m/x), who will be a part of Aiways EU Team.

KEY RESPONSIBILITIES:
  • Translate product strategy into detailed requirements and prototypes

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow satisfaction, improve customer experience and drive changes

  • Be a central contact point for business and primaryproduct stakeholders. Elicit and develop requirements and work on them together with the technical team

  • Drive product launches in the interlock with marketing and theprimaryproduct team

  • Design and execute projects with cross-functional and remote teams

  • Be responsible for planning, execution, tracking, and closing of digital projects (websites, web, and mobile applications)

  • Contribute to internal organization processes, building knowledge, quality assurance, and support

QUALIFICATIONS:
  • Bachelor's Degree or above in Informatics, Information Engineering, Computer Science, or relevant disciplines

  • Minimum of 3-years project and product management

  • Thorough understanding of application system operational process, system requirement analysis, system quality verification

  • Solid technical background with knowledge and/or hands-on experience in software development and web technologies

  • Experience in coordination of project processes according to common PM standards (planning, task management, controlling)

  • Ability to work with complex systems, structure them and carefully work on requirements, and change requests with a holistic approach

  • Proven experience of work with concepting and wireframing of websites as well as web and mobile applications

  • Skilled at working effectively with cross-functional teams in a matrix organization

  • Excellent communication and interpersonal skills with good command of English. German and Chinese skills are a plus

  • Strong analytical mindset, assertiveness, proactivity, and curiosity

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with a lot of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe, and be part of a team of like-minded people

  • Fair, performance-linked remuneration

  • Applications from disabled people who have the same qualifications, are well welcomed.

KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds to you? Then we should get to know each other! Please send your detailed application with your expected salary and the possible starting date to: career@ai-ways.com

Marketing & CRM Analytics Manager (f/m/x)
We are Aiways, driving the evolution of the automotive industry.

We are a Shanghai based manufacturer for electric vehicles and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make e-mobility accessible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a full-time Marketing & CRM Analytics Manager (f/m/x), who will be responsible for be responsible for tracking our marketing and CRM activities and supporting us for data-driven decisions.

YOUR RESPONSIBILITIES:
  • Provide detailed insights into our business performance to enable data-driven strategic decision

  • Your work will span across setting up web tracking, creating ad-hoc insights, reporting & visualisation, forecasting, streamlining analytics processes and setting up/maintaining the Digital & CRM data analytics technical landscape

  • Strategic and operational responsibility for our web analytics and tracking solutions, e.g. Google Analytics, Google Tag Manager, Google Datastudio

  • Be responsible for the implementation, tracking and reporting of marketing campaigns across all media channels (Paid Search, Paid & Organic Social, Display, Programmatic, Email, Mobile App, etc.)

  • Takeover of the quality assurance of the tracking and the associated data flows as well as keeping an eye on relevant KPI’s and web-metrics

  • Make information available with the help of automated reports, dashboards and analyses

  • Utilise various databases and querying/programming languages to access, manipulate and present the data needed

  • Analysis of the customer journey across multiple touch points, integrating data from multiple sources

  • Based on your data-driven thinking and recommendations, we optimize the user experience and improve our marketing & retention budget allocation

YOUR QUALIFICATIONS:
  • A degree in Economics, Finance, Statistics, Mathematics, Business Analytics, or similar quantitative discipline

  • At least 2 years profound working experience in Digital Analytics and with Google Analytics

  • Very strong analytical skills, you enjoy digging into KPI’s and metrics in order to transform data into well-founded business insights.

  • You are enthusiastic about sales funnels, user behaviour analysis and have an interest in improving user experience.

  • Very good knowledge of analytics tools (Google Analytics), as well as tag management systems (Google Tag Manager)

  • In-depth experience in the measurement and analysis of online marketing campaigns including paid search, affiliate, display and social

  • Experience with customer related data analysis and technologies such as app analytics and tracking, Salesforce, AB testing and campaign analytics

  • You enjoy searching for the best ways to visualize data

  • Very good communications skills in English required

  • Great attention to details but also keeping the big picture in mind

  • Self-starter, resourceful and a creative problem solver

  • Very strong organizational skills and hands-on attitude

  • Team player with ability to partner across functions and organizational levels

  • Strong cultural sensitivity, you are excited to work in a fast pace international environment

  • Finally, you are lots of fun to work with!

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with lots of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe and be part of a team of like-minded people

WANT TO KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds like you? Then we should get to know each other. Please send your detailed application (CV and cover letter) with an indication of soonest possible start date to: jobs@ai-ways.eu

CRM Communications Manager (f/m/x)
We are Aiways, driving the evolution of the automotive industry.

We are a Shanghai based manufacturer for electric vehicles and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make e-mobility accessible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a full-time CRM Communications Manager (f/m/x), who will be responsible for the development and management of our CRM communications and content strategy.

YOUR RESPONSIBILITIES:
  • Define and execute the CRM communications strategy in order to achieve our customer. acquisition, engagement and retention targets across our European markets.

  • Define the CRM campaign calendar in alignment with the marketing planning.

  • Develop the content strategy based on key target groups and communications objectives.

  • Identify and implement relevant customer touch points and processes along the user journey.

  • Develop and optimise the contact strategy across all relevant channels (email, web, app, push, sms, calls, direct mailing, retail…).

  • Create engaging content newsletters to increase user engagement and brand development.

  • Analyse user journeys and campaign performance to provide optimization recommendations.

  • Work closely with Brand, Social Media, PR and Analytics to devise campaigns that resonate particularly well with specific target groups and markets.

  • Steering of external agencies and service providers.

YOUR QUALIFICATIONS:
  • Successfully completed studies in business administration, marketing or communication

  • 3+ years of experience in CRM, marketing communications, email marketing or lifecycle marketing, preferably in an omni-channel environment; Automotive and/or digital, e-commerce is a plus.

  • Native German and fluent English required

  • Excited about experiencing a start-up mentality and the future of all-electric driving

  • Excellent verbal and written communicator

  • Creative, high sense of visual design and enjoy creating copy that is engaging and on brand

  • Experience writing effective briefings in order to steer creative agencies

  • Experience using CRM marketing technology (Salesforce Marketing Cloud is a plus)

  • Strong project management skills, detailed-oriented and structured.

  • Self-motivated, resourceful and a creative problem solver

  • Team player with ability to partner across functions and organizational levels.

  • Strong cultural sensitivity, excited to work in a fast pace international environment

  • Finally, you are lots of fun to work with!

WHAT YOU CAN EXPECT:
  • Be a part of a team, building a brand right from the start with lots of freedom and possibilities

  • The opportunity to get involved, develop and implement your own ideas

  • You will get flexibility in working hours and locations

  • Enjoy the multi-cultural atmosphere between China and Europe and be part of a team of like-minded people

WANT TO KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds like you? Then we should get to know each other. Please send your detailed application with an indication of soonest possible start date to: jobs@ai-ways.eu

Discover more about us!

@aiways.official
The big reveal doesn’t get any bigger! @aiways.italia teamed up with Leasy Rent and Amazon with one aim – to make it amazingly easy to rent an electric car. With a unique Amazon subscription offer. #AiwaysU5 #YourWayJustElectric #loveyourdrive -- Electricity consumption combined in kWh/100 km: 13.8 (NEDC), 17,0-16,6 (WLTP) CO2 emissions combined: 0 g/km. Further information: https://www.ai-ways.eu/wltp-dat. All images show the Aiways U5 PRIME Model. -- #aiways #electrifyyourway #thedrivingfeeling #electricdriving #offtonewadventures #electricstyle #outdoor #adventure #driveyourway #carsoftomorrow #yourway #justelectric #mimo #outofthebox #amazon #milan
Red sky at night, everyone’s delight. With the Aiways U5. #AiwaysU5 #YourWayJustElectric #loveyourdrive -- Electricity consumption combined in kWh/100 km: 13.8 (NEDC), 17,0-16,6 (WLTP) CO2 emissions combined: 0 g/km. Further information: https://www.ai-ways.eu/wltp-dat. All images show the Aiways U5 PRIME Model. -- #aiways #electrifyyourway #thedrivingfeeling #electricdriving #offtonewadventures #electricstyle #outdoor #adventure #driveyourway #carsoftomorrow #yourway #justelectric #naturalbeauty #summernights #summervibes #sunset #sundowner #beauty #beautiful #summerlight #red
All the fun and enjoyment of a beach day. Every day. That’s life with the Aiways U5. #AiwaysU5 #YourWayJustElectric #loveyourdrive -- Electricity consumption combined in kWh/100 km: 13.8 (NEDC), 17,0-16,6 (WLTP) CO2 emissions combined: 0 g/km. Further information: https://www.ai-ways.eu/wltp-dat. All images show the Aiways U5 PRIME Model. -- #aiways #electrifyyourway #thedrivingfeeling #electricdriving #offtonewadventures #electricstyle #outdoor #adventure #driveyourway #carsoftomorrow #yourway #justelectric #beachvibes #beachlife #beachdays #summer #summertrip #sunshine #funinthesun #adventure #weekendtrip #familyfriendly
Friendship groups work best when everyone brings something different to the table. Who plays which role in your squad? #AiwaysU5 #YourWayJustElectric #loveyourdrive -- Electricity consumption combined in kWh/100 km: 13.8 (NEDC), 17,0-16,6 (WLTP) CO2 emissions combined: 0 g/km. Further information: https://www.ai-ways.eu/wltp-dat. All images show the Aiways U5 PRIME Model. -- #aiways #electrifyyourway #thedrivingfeeling #electricdriving #offtonewadventures #electricstyle #outdoor #adventure #driveyourway #carsoftomorrow #yourway #justelectric #InternationalDayOfFriendship #friendsforever #friendshipsmatter #bestfriends #mates #pals #celebratingfriends #squad #tribe
Can you guess what we have been doing for the last three weeks? Little hint: It has something to do with a challenging road trip in Europe. #AiwaysU5 #YourWayJustElectric #loveyourdrive -- Electricity consumption combined in kWh/100 km: 13.8 (NEDC), 17,0-16,6 (WLTP) CO2 emissions combined: 0 g/km. Further information: https://www.ai-ways.eu/wltp-dat. All images show the Aiways U5 PRIME Model. -- #aiways #electrifyyourway #thedrivingfeeling #electricdriving #offtonewadventures #electricstyle #outdoor #adventure #driveyourway #carsoftomorrow #yourway #justelectric #ontheroad #cycling #bikelife #cyclinglife #france
The all-electric urbanite. With sophisticated design details like this, the city makes the best showroom. #AiwaysU5 #YourWayJustElectric #loveyourdrive -- Electricity consumption combined in kWh/100 km: 13.8 (NEDC), 17,0-16,6 (WLTP) CO2 emissions combined: 0 g/km. Further information: https://www.ai-ways.eu/wltp-dat. All images show the Aiways U5 PRIME Model. -- #aiways #electrifyyourway #thedrivingfeeling #electricdriving #offtonewadventures #electricstyle #outdoor #adventure #driveyourway #carsoftomorrow #yourway #justelectric #citylife #citystreets #streetlife #urbanliving #urbandesign

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